San Diego, California, 92199
(858) 751-7535
New Appointments for Large Appliance! In Home Service Only! Call for in home service only – sorry we don’t sell parts or service small appliance service. Our charge is $75 minimum fee to come to your home and professionally diagnose your repair and provide you with an estimate: • If you have repair completed, your labor charge will include fee (it’s not extra) • If you decide not to repair your product with us your charge is $75 for the diagnostic
Services: Appliance Repair, Cooktop Repair, Dishwasher Repair, Dryer Repair, Freezer Repair, Garbage Disposer Repair, Ice Maker Repair, Microwave Repair, Oven Repair, Range Hood Repair, Refrigerator Repair, Stove Repair, Trash Compactor Repair, Washing Machine Repa
11-Feb-13
Richard M
Do not use these rip-off artist unless you want to pay through the nose, wait for weeks and then only have the repair not work and have to repeat the process.
The reviews on this company are real.
I called in early January I called the Samung Factory service number to get service on my refrigerator ice maker. Samsung set me up with A&E. They came out on the 19th, at that time I was told the repairs would be $439.77. The parts showed up 3 days later. They set an appointment for February 2 between 1 and 5pm. At 4pm they called and canceled the appointment and rescheduled for the 6th between 1 and 5pm. At 4:30 they called again to see if they could reschedule. I refused saying I had to reschedule my day to wait all for them. They then said they could get out around 7pm. The repair rep arrived at 6:30 and worked for less than 10 minutes said all was fixed and left. My ice maker has not made any ice and now is making a rattling noise that is so loud you can't carry on a conversation in the kitchen. When I called A&E they said they could not send a service rep out until the 23rd. When I walked into the kitchen with my phone and let them hear the noise their response was sorry but on service until the 23rd.
