9126 Edinger Ave, North Coast, California, 92708-1437
(714) 841-2868
28-Jul-15
michael d
ATNT Travel & Tours does not meet industry standards for a professional and experienced tour company for the following reasons: 1) Tran Nguyen Thang (TNT, aka Tran Van Thang, trai diem Bang Co) either sleeps or snacks or busy taking photos during tours. We never hear him talk, explain nor translate. 2) ATNT's local tour guides either sits silently or plays with their smart phones through out the trips. We do not know why we pay them tips. 3) TNT sleeps with married customers/local tour guides/office secretaries. 4) Francine My Tien Nguyen (FMTN, TNT's live-in lover, con diem Cau Ong Lanh) speaks and talks like a viet cong (disrespectful manner, vulgar languages--even Hai Thanh's jokes are racy). 5) FMTN is uneducated and yet she is allowed to lead tours in order to cut cost. 6) FMTN is not the sharpest tool in the shed. FMTN advises customers not to buy cancellation insurance. FMTN advises customers to walk a long trail instead of taking cable car because she misinterprets the height (260m) as the length of the trail (she fails geometry apparently). FMTN writes that AM/PM are the radio frequencies instead of AM/FM. 7)There are too many issues to discuss here. Use ATNT Travel & Tours at your own risk.
10-Jul-15
hoaihuong m
Chung toi la di nhieu chuyen du lich voi ATNT nam 2015 va co nhung nhan xet sau day ve ATNT: Uneducated, Sloppy Operation, Unreliable, Unprofessional--Francine My Tien Nguyen/Tran Van Thang trai gai nham nho, Inexperience, Poor Quality, Expensive, Inadequate/Lack of Knowledge & Misleading, Poor Customer Service. ATNT Travel & Tours has outgrown its infancy stage and is growing into a toddler who is learning his ABCs. However, ATNT Travel & Tours still has 20 plus years to go before growing into a teenage and becoming an experienced and professional travel company
01-Jul-15
hoaihuong m
ATNT tours are slowly degrading. The owner, Tran Nguyen Thang changed routings and local tour guides, but, did not perform inspection prior to tours' starting to ensure quality of hotels and dining services. So, the four, five-star hotels boasted by ATNT Travel & Tours were dirty, not safe and often have no record of travelers' reservations. Dining halls served buffet lines, but the food was not tasty. Customers even had to pay for water to drink with meals.
01-Jul-15
hoaihuong m
ATNT tours are slowly degrading. The owner, Tran Nguyen Thang changed routings and local tour guides, but, did not perform inspection prior to tours' starting to ensure quality of hotels and dining services. So, the four, five-star hotels boasted by ATNT Travel & Tours were dirty, not safe and often have no record of travelers' reservations. Dining halls served buffet lines, but the food was not tasty. Customers even had to pay for water to drink with meals.
