Blue Raven Technology Inc

Blue Raven Technology Inc

Blue Raven has a contract with my local Staples store to repair laptops. I gave them my lap top to fix my power supply. I was told by Staples, that I had to get a new mother board. Blue Raven fixed it and two months later, the same part fell off. My laptop sits on my desk and I rarely pull the power supply out of the computer. There is no way that they replaced the mother board and it fell off again in that short of time. I paid $400 to get it fixed and Blue Raven would not stand behind there work and fix it for me. They said there parts warranty is only good for 30 days. How do they support a mother board for only 30 days? It ended up that Staples gave me a credit for the amount I paid for the repair towards a new laptop. Even the Regional Manager from Staples agreed (not to mention every employee that I dealt with at the store) that Blue Raven was wrong.

I would HIGHLY recommend that you do not give these people your computer because they are not willing to stand behind...