Exotic Hair

08-May-12
Myiesha F

Exotic Hair in Fort Greene, Brooklyn is the best place that ever did my hair I LOVE IT !!!!!!!!

18-Mar-12
SOUTHERN B

FIRST OFF, I CALLED BEFORE I WENT ALL THE WAY TO BROOKLYN LETTING THE LADY(THE HAIR STYLIST IN THE VIDEO LINK ABOVE) KNOW THAT I WAS COMING FORM THE BRONX, WHEN I CALLED TO CHECK ON THE TIME OF OPERATION THE LADY TOLD ME THE SHOP CLOSE AT 6PM, I ARRIVE AT 5:15 TO FIND THAT THE SHOP WAS CLOSED, SO I COME BACK THE NEXT DAY AND TOLD THE LADY (IN THE LINK ABOVE I GUESS SHE IS THE SO CALLED MANAGER/OWNER ECT) ABOUT HOW SHE INFORMED ME THE STORE CLOSE AT 6 AND I CAME AT 5:15 AND ITS CLOSED, SHE TOLD ME NO I MUST HAVE CAME AFTER 5:30 BECAUSE THAT IS THE TIME SHE LEFT ECT. SHE SAID SORRY LIKE SHE DIDN'T CARE ABOUT THE INCONVENIENCE LET ALONE NOT EVEN A CALL TO SAY HEY I'M GOING TO BE LEAVING THE SHOP AT THIS TIME.

UNFORTUNATELY I HAD TO COME BACK THE NEXT DAY BECAUSE I DIDN'T HAVE ENOUGH HAIR FOR THE CLIPS I GOT MADE FOR ME(I GOT 18 AND 24) SO ONCE AGAIN I CALLED AND ASKED WHAT TIME THE STORE CLOSE SHE SAID AT 7. ON MY WAY TO THE STORE I CALLED JUST TO MAKE SURE SHE WAS GOING TO BE THERE AND NOT HAVE THE SAME ISSUE FROM THE PREVIOUS DAY, I LET HER KNOW I WAS THE YOUNG LADY FROM THE BRONX(THIS IS AT 5PM) SHE TELLS ME OH I'M ABOUT TO CLOSE THE STORE. DO YOU KNOW WHEN I GOT THERE I DID NOT GET AN APOLOGY SHE ALSO ACT LIKE I INCONVENIENCE HER DAY.

CUSTOMER SERVICE WAS ABSOLUTELY UNACCEPTABLE! SHE DOES NOT CARE ABOUT HOW SHE TREATS HER CUSTOMERS OR HOW TO KEEP A CONSUMER WANTING TO COMING BACK. I'M A MAKEUP ARTIST AND I WILL NEVER REFER NONE OF MY CLIENTS NOR ANYONE TO THIS SHOP EVER!!! I ENDED UP GIVING THE CLIP INS I HAD MADE FOR ME AND HAIR I BOUGHT TO A CLIENTS FAMILY MEMBER WHO'S 15 YEAR OLD IS GOING THROUGH CHEMO,SO EVEN THOUGH THIS WAS CUSTOMER SERVICE FROM HELL, I FOUND SOME GOOD OUT OF THIS HORRIBLE SITUATION.