Houston Carpet Cleaning

03-Aug-12
lester l

Houston Carpet Cleaning in Greater Fondren Southwest, Houston is Totally a rip off !! BE AWARE
Be careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.
This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
I was totally not prepared for this company. Over the phone i was given an estimate of approximately 45.00 per room and when he arrived i was told that it would cost me 299.00. He wrote up his report as if my carpet was heavily soiled with many permanent stains. my carpet is only a year old, we have no pets, and has small spots around the table. After debating both the price and the condition of the carpet he agreed to do it for only 198.00. When he was done i had wet carpet and the same dirty spots that i started with. after he left i went to the store and picked up a can of Resolve and the spots came right up. As if i wasn't upset enough...they used my water and my electricity to do the job. the machine was using so much energy that it caused my breaker to go out about 5-6 times. I would not recommend them to anyone!