N. G. Auto, Inc.

07-Jun-13
tiffany r

I took my Dodge Magnum to this shop for a new engine. I really care about my car and I want it to last a long time so I wanted to take it to a shop that cares about their work. After calling around a lot of places this shop seemed to have the most knowledge and what they offered was definitely the best quality. I had my car towed in for free and they gave me a free loaner car to drive so I didn't have to car-pool with my husband anymore. The loaner car definitely wasn't my Magnum but it worked and I can't complain. My car was ready to pick up about two weeks later. When I picked my car up the owner spent almost 20 minutes with me going over the work that was done and giving me helpful tips on better car care. It was explained to me why my previous engine failed, that on-time oil changes are a necessity for Dodge engines (they have a sludge problem), to have yearly cooling system check-ups and that their shop offers free engine check-ups. I am very satisfied with the work and I am very grateful I found this shop. I feel safe knowing that they worked on my car and I would recommend this shop to anyone.

13-Oct-12
Rusty H

N. G. Auto, Inc. in Acworth is UNACCEPTABLE. Charged for work they didn't perform. Refused to tell me the mileage of the engine they installed. Repeatedly lied about when the car would be ready. Repeatedly lied about calling to tell me the car was ready. Refused to honor the coupon. A totally disfunctional bunch of folks.

23-Sep-12
Talondia M

N. G. Auto, Inc. in Acworth is EXCELLENT!!!! My car is a 2006 Lancer ES, needed transmission rebuilt to start with an there was something else wrong with it.Also while my car is being fixed they let me us a loaner car for free of charge. N.G. Auto fixed for me at the best rate ever... I didnt have all the money but N.G. auto made a way for me to make payments an take my car home.. They also told me to bring it back in a couple of weeks to check it out to makesure nothing else is wrong with it.. I have N.G. auto on speeds dial. Thanks N.G. Auto for all the great work.....

28-Nov-11
Brian S

I took my 2001 Cadillac DeVille to have a motor replaced. I have waited six months to write this review because I wanted to make sure that the company is as good as I thought it was. Previous to going to North Georgia, I took my car to two other shops to have work done. Between the misdiagnosing and improper repair on my vehicle both at a dealer and an independent shop; it cost me over $4000. I finally found North Georgia Automotive, apparently specialists on Cadillac's and they put a great motor in my car. They offered me an upgrade on my motor and I spent a little more than half the money I already spent, but received a motor that runs flawlessly. In the six months since my engine was replaced, they offered a courtesy reinspection after two weeks that I gladly took them up on and it checked out fine. Approximately two months ago, I noticed a small oil leak and called them. They asked me to check the oil level to make sure I wasn't low and come by as soon as possible. It turned out that when I got my oil changed at a local lube service place, they failed to tighten the drain plug screw all the way. North Georgia not only tightened it, they put a new nylon washer on to insure there would be no more leaking. I'm just really happy with the quality of work and the service I received. It's hard to find a good, honest mechanic nowadays and I have found one in North Georgia.

16-Nov-11
Allen Z

N. G. Auto, Inc. in Acworth is WONDERFULL!! I had a terrible experience at another shop trying to replace my Northstar engine in my Cadillac. I was jerked around for weeks, and when they finally finished the job wasn't done right and I was out of a big chunk of money. Determined to get it done right, I found North Georgia Automotive. Shawn was very informative and told me what had gone wrong, and put in a very good used motor for half the price the other shop tried charging me. He towed the vehicle for free to his shop, and also gave me a free car to drive while he worked on mine. The work was done in less than a week!! I only wish I had found North Georgia sooner!