PIP Marketing, Signs, Print

At PIP Printing and SpecialFxSigns in East Memphis, we pride ourselves as a leader in the business services market by offering advanced technologies that help our clients reach their customers more effectively. This location was founded in 1987 and we are now celebrating our 26th Anniversary in the business communication business. From graphic design and printing to mailing services, promotional products, direct marketing, interior and exterior signs and banners we provide quality in everything we do so our clients get results. A professional and experienced staff led by our General Manager, Lori Philley, combined with our exceptional award winning customer service has helped us meet the needs of our loyal and growing customer base since 1987. We look forward to continuing to offer you the best in printing, marketing services and signs to help your business grow. Since 1987, we have offered a 100% Satisfaction Guarantee in writing on everything we do. We also accept Visa, Mastercard, Discover and American Express in addition to PIP Resource business accounts for your added convenience.

PIP Printing Franchise Awards achieved by our East Memphis location, include the following: - National Customer Service Awards (Genesis Awards) in 1996, 1998 and 1999 (only awarded 1996 – 1999) - Quick Print Magazine 'Top 100' Quick Printers in America runner up - Authored and executed the first in the national network a “Service Mission Statement” (Total Quality Management) with personnel. (see below)

"Our clients are the heart of our business; your degree of satisfaction is directly proportional to our degree of success." It is our commitment to work in partnership with you, our clients to meet and exceed all of your quality, service and value expectations for business communications. We support this commitment to you with our unconditional 100% satisfaction guarantee developing and utilizing the finest talent, creativity, technology and materials to produce our clients' desired results.

- Three Master’s Awards for print quality have been received. - In Franchisor’s “Top 50” sales volume several years running. - Visionary Management Award for PIP 2000 center concept and execution plan. - Century Club Award 2010,2011,2012 & 2013 – Ranks our location among the highest volume in the nation.

- PIP Printing and Marketing Services (Center 1232), in Memphis has been awarded for 2013 the prestigious Maggie Award for "Best Piece that doesn’t fit into any Category" for the custom drawn and designed Christmas Card design for Baptist Desoto Marketing Department by the Mississippi Hospital Association. In addition to the Maggie, PIP was also awarded in 2013 four Awards of Excellence in the following categories: "Best Invitation Design", "Best Hospital Based Event", "Best Graphic Design Piece" and "Best Poster".

Other PIP Benefits: - 100% No-Fault Satisfaction Guarantee in writing on everything we do for over 25 years. - SpecialFxSigns Interior/Exterior Signs, Banners and Posters (added sign business in 2008) - Free Pick-up and Delivery in the Memphis Metro Area - Retail Center Hours: Monday - Friday 7:30 a.m. - 5:00 p.m. & UPS Drop Box (7:00 p.m.) pick-up for your convenience. Toll Free: 1-866-755-1113

Our Team

Lori Durham Philley
General Manager
Work: 901-763-3171
Office: 866-755-1113
Mobile: 901-491-2275
lori@digitalpip.com
Our team is lead by our General Manager, Lori Philley. Lori has a BFA – Graphic Design from Delta State University and has over 20 years with PIP. Lori started as a Graphic Designer and has a complete understanding of your complex file issues. Lori is supported by a staff with experience and loyalty. Lori has extensive knowledge of all aspects of print and sign production to save our clients time and money. She has consulted many of our major clients on data based marketing with emphasis on targeted direct mail. Lori has performed numerous key roles at PIP over the years and works with many corporate clients on their overall marketing strategies and branding. Lori is also available to come to your location for consulting on design, marketing services, printing and/or signs.

Craig Cowles
President
Work: 901-763-3171
craig@digitalpip.com
Our core business philosophy is based on our franchisor’s business plan and from the day to day leadership of our local president, Craig Cowles. Craig’s background includes an extensive corporate background of over 17 years with a Fortune 500 company, Schering-Plough as VP Sales, Central Region Manager. He has extensive consumer products and business to business sales, marketing and management experience. Craig’s experience also includes several years of automotive after-market branding and retail marketing and operations experience. Craig has led the corporate PIP Marketing Steering Committee for two years and was elected by his fellow franchisees to the National Advisory Counsel consisting of 8 franchisees who formulate and shape policy, etc. for the Company. Our new creative and results producing marketing services business enables clients that are unable to utilize an advertising agency a way to market their business dynamically and economically. Craig’s guiding principle is that we are a “deadline driven organization with great attention to detail that leads to superior results for our clients”. For over 25 years we have offered a 100% Satisfaction Guarantee for our clients.