Salon Valentina

16-May-12
He S

I have heard of hair horror stories but I have never had one. Well this is one for the bucket list.
This haircut/ color doesn't even come close to the $110 price tag I paid. Let’s just put this out there. I am not a picky person, I am not even high end, but walking out of a salon with dye on your face is degrading.
I asked for a cut with color touch up and highlights. When the stylist was done with the color I asked about the dye still in my hairline and on my ears. She said she take it off with some 'remover'. Being new to the salon I thought this was a 'new' type of process and trusted her.
After the cut and style she was ready to send me out the door with the dye still on my face. ARE YOU KIDDING ME!! I was in a panic, tomorrow is mother's day and my husband is taking me out for a nice dinner. I cannot go like this.
Another stylist, perhaps sensing my distress (YES ABSOLUTE DISTRESS), had the audacity to tell me it because my 'scalp was too dry and the dye has stuck (turned out to be the OWNER - wow that customer service for you).
As if somehow her sloppy work is my fault! That is like blaming the patient for a surgical mishap instead of the surgeon.
Okay now I am seriously panicking because it is obvious no one in this salon thinks this is an issue. I am in tears. I ran to my car to hide.
When I got home the full extent of the disaster was apparent. I had to wash may hair, dye still coming out, trying to rub the misplaced dye off my hairline and ears. I have chunks for highlights instead of nicely placed sun streaks.
I look like my eight year old cut and colored my hair. For the amount of money this cost I should have let her, at least it would have been free.