Speedway Salvage

22-Aug-16
Michael M

On May 26, 2016, I purchased a transmission from Speedway Salvage for my 2006 Nissan Maxima. The transmission was offered with a 30-day warranty. After installation, it leaked fluid profusely. My ASE certified mechanic diagnosed the problem as a failed seal behind the torque converter.

I contacted Speedway Salvage on June 7, just 12 days into my warranty. Rather than return the transmission, we mutually decided that it was simpler to replace the seal, and Speedway gave me a partial credit to cover the cost of labor to remove the transmission, replace the seal and reinstall the transmission.

That was done, after which the leak persisted. My ASE certified mechanic removed and replaced the seal a second time and reinstalled the transmission. The leak persisted. My mechanic removed the transmission a third time, and this time, suspecting some internal problem, removed the housing, and upon further inspection, found a piece of the housing broken off inside the transmission, and metal pieces and shavings inside the housing. Obviously, this is not as it should be.

Just to be sure, my mechanic changed the housing and seal once again and reinstalled the transmission. The leak was still present. This diagnostic process took approximately two weeks, and as you can imagine, it involved quite a bit of labor, so I am wracking up quite a bill for a simple transmission R/R.

I reported these findings, including pictures, back to Speedway Salvage on June 22, twenty-seven days into my 30-day warranty, and was told their mechanic would review the photos. I spent the next month and a half reaching out to keep the process moving, ultimately having to pester them, trying simply to get an answer as to how they were going to resolve this issue.

Their answer: “There is nothing more we can do for you. Move on or I’ll have to pursue harassment charges.”

Funny, I thought when a company put a warranty on something it meant something. It meant they would stand behind what they sell. Evidently for Speedway Salvage that just is not the case.

This entire process has been a fiasco, and ended up costing me way more than simply towing my car to the local Nissan dealer and having them install a brand new transmission. And that is without having yet found a transmission to put in my car so I can get it back on the road.

Do not buy from Speedway Salvage.

19-Aug-16
Michael M

On May 26, 2016, I purchased a transmission from Speedway Salvage for my 2006 Nissan Maxima. The transmission was offered with a 30-day warranty. After installation, it leaked fluid profusely. My ASE certified mechanic diagnosed the problem as a failed seal behind the torque converter.

I contacted Speedway Salvage on June, just 12 days into my warranty. Rather than return the transmission, we mutually decided that it was simpler to replace the seal, and Speedway gave me a partial credit to cover the cost of labor to remove the transmission, replace the seal and reinstall the transmission.

That was done, after which the leak persisted. My ASE certified mechanic removed and replaced the seal a second time and reinstalled the transmission. The leak persisted. My mechanic removed the transmission a third time, and this time, suspecting some internal problem, removed the housing, and upon further inspection, found a piece of the housing broken off inside the transmission, and metal pieces and shavings inside the housing. Obviously, this is not as it should be.

Just to be sure, my mechanic changed the housing and seal once again and reinstalled the transmission. The leak was still present. This diagnostic process took approximately two weeks, and as you can imagine, it involved quite a bit of labor, so I am wracking up quite a bill for a simple transmission R/R.

I reported these findings, including pictures, back to Speedway Salvage on June 22, twenty-seven days into my 30-day warranty, and was told their mechanic would review the photos. I spent the next month and a half reaching out to keep the process moving, ultimately having to pester them, trying simply to get an answer as to how they were going to resolve this issue.

Their answer: “There is nothing more we can do for you. Move on or I’ll have to pursue harassment charges.”

Funny, I thought when a company put a warranty on something it meant something. It meant they would stand behind what they sell. Evidently for Speedway Salvage that just is not the case.

This entire process has been a fiasco, and ended up costing me way more than simply towing my car to the local Nissan dealer and having them install a brand new transmission. And that is without having yet found a transmission to put in my car so I can get it back on the road.

Do not buy from Speedway Salvage.

19-Aug-16
Michael M

On May 26, 2016, I purchased a transmission from Speedway Salvage for my 2006 Nissan Maxima. The transmission was offered with a 30-day warranty. After installation, it leaked fluid profusely. My ASE certified mechanic diagnosed the problem as a failed seal behind the torque converter.

I contacted Speedway Salvage on June, just 12 days into my warranty. Rather than return the transmission, we mutually decided that it was simpler to replace the seal, and Speedway gave me a partial credit to cover the cost of labor to remove the transmission, replace the seal and reinstall the transmission.

That was done, after which the leak persisted. My ASE certified mechanic removed and replaced the seal a second time and reinstalled the transmission. The leak persisted. My mechanic removed the transmission a third time, and this time, suspecting some internal problem, removed the housing, and upon further inspection, found a piece of the housing broken off inside the transmission, and metal pieces and shavings inside the housing. Obviously, this is not as it should be.

Just to be sure, my mechanic changed the housing and seal once again and reinstalled the transmission. The leak was still present. This diagnostic process took approximately two weeks, and as you can imagine, it involved quite a bit of labor, so I am wracking up quite a bill for a simple transmission R/R.

I reported these findings, including pictures, back to Speedway Salvage on June 22, twenty-seven days into my 30-day warranty, and was told their mechanic would review the photos. I spent the next month and a half reaching out to keep the process moving, ultimately having to pester them, trying simply to get an answer as to how they were going to resolve this issue.

Their answer: “There is nothing more we can do for you. Move on or I’ll have to pursue harassment charges.”

Funny, I thought when a company put a warranty on something it meant something. It meant they would stand behind what they sell. Evidently for Speedway Salvage that just is not the case.

This entire process has been a fiasco, and ended up costing me way more than simply towing my car to the local Nissan dealer and having them install a brand new transmission. And that is without having yet found a transmission to put in my car so I can get it back on the road.

Do not buy from Speedway Salvage.