Wakefield KinderCare

13-Feb-13
Trelawney G

It pains me to say this, because I very much liked so many teachers there, but I advise parents not to go to this center. My child loved it there, until she suddenly became traumatized because a teacher hit her. The directors did such a poor job, mishandled the situation so horribly, that we left. They did not report the incident (until I forced them to), they never showed any compassion for my child, who was widely acknowledged as one of the happiest, most obedient, good-natured children they'd ever known. Their only priority was protecting their liability. I had to beg them repeatedly to do the smallest thing, such as letting us know if that teacher would be in my child's class. The teacher never showed the slightest remorse or compassion, never attempted to make my child feel safe or comfortable around her again - and the administration never tried to facilitate that either, never tried to help my child feel safe and comfortable again in any way. I was not even allowed to tell other teachers what had happened to my child, so they could be prepared for the fact that she was suddenly acting terrified and traumatized. Other ex-teachers and ex-families later told me that this teacher is widely known to treat the children with terrible rudeness and nastiness, but that "someone in the administration must love her" because she is allowed to be "a nightmare" to the children, with impunity. This center used to be good, when it was Mulberry. Kindercare bought Mulberry, and then Knowledge Learning Corporation took over - and it has become more and more profit-oriented and corporate. The teacher turnover is quite high, and if you go to other centers in the area, you will meet many teachers and families who have left this center because they became disgusted with how this center only cares about money. I wish only the best to the many, many wonderful teachers there, and I am grateful for the good care those teachers provided. But I advise parents not to trust the welfare of your children to this center.