Bizarre experience with Billiards Plus. I won’t make any recommendation; I’ll just explain my experience for reference.

I was ready to purchase a new pool table for ~$2500; I had looked at a number of other retailers. I went to Billiards Plus before making a decision. They have a good selection of used tables; I liked the 2nd most expensive one at $2400 + $350 installation. I was surprised the price didn’t include installation, as every other retailer I visited included installation in the price, but I didn’t say anything while there. I wasn’t sure about the fit yet, and wasn’t sure it was a fair price yet. I asked if I could take some pictures, they said yes. I closed by saying I’d show it to my wife that night and let them know if we’re interested tomorrow.

After discussing with my wife and researching it online, we decided we were interested. Considering its used and other retailers (at least that we visited) included delivery/setup in the price, I sent the following...