Tags: drain field maintenance cobb, commercial sewer repair cobb
Tank Cleaning Cobb in Northeast Cobb is Pumpco Septic, LLC.
Pumpco’s ad said they pump a septic tank for $179. It is a come-on. Pumpco’s driver Allen uncovered our tank and immediately said we had a catastrophic situation that would take $4,000 to correct.
Allen said he was obligated to report us to the Health Department if we did not have the service done. He said the Health Department would condemn our house and force us to vacate.
We are senior citizens and did not have $4,000. Allen said he would do a temporary fix without reporting to the Health Department. Pump the tank and hydrojet the lines for $1,234. No warranty.
I went inside for ten minutes. When I came back, Allen was covering the tank with dirt. He insisted he had done the job, took our payment and left.
Five weeks later, our toilets started bubbling. We called a local septic service. That company confirmed our septic tank had not been pumped. They pumped it (over an hour to empty) and repaired our drain line for significantly less than Pumpco had charged. Now our system works perfectly.
Pumpco’s manager Steve refused to consider my demand for a refund. He would not give me Pumpco’s business license numbers. He hung up when I told him I was going to contact the Better Business Bureau.
DO NOT TRUST PUMPCO SEPTIC LLC OF DULUTH, ESPECIALLY IF YOU ARE A SENIOR CITIZEN. You will be subjected to high-pressure up-selling and threats. They will charge you for work and then not do it.