Alpha Granite Inc

29-Sep-08
Christine N

This company took over 6 weeks to get the job done correctly. On installation day, they arrived at 4pm to do a 4-5 hour install. During the install, the piece with the sink had the wrong cut out for the sink. There were also 5 other pieces, out of the 7 pieces cut, which were cut incorrectly. The short and skinny of this is that the next 4 weeks were spent going toe to toe with the women running the business to get the pieces re-cut, reinstalled correctly, and the correct sink installed. She was argumentative, and refused to compensate my family for all of the issues. It got so bad, when I told her I felt we should not have to pay $400 out of the $4400 bill because of all the mistakes and inconvenience, SHE THREATENED TO HAVE THE GRANITE REMOVED!!! Our contractor was held up for twice as long as the original project time frame and we had to feed our family from a microwave for 5 additional weeks! DO NOT USE THIS COMPANY!