Please avoid CityMac in Asheville, NC!
I am not the guy that usually does this sort of thing but I felt that my experience with CityMac in Asheville, NC warrants this type of exposure.

First off they advertise a service to repair iPads, iPods, iPhones and every other iDevice. When we first visited the store we quickly learned that the service is a separate company. It is literally separated by a small partition on the service counter. I went in because the power button on my iPhone had ceased to function and my screen had a small crack on the upper left corner but had functioned flawlessly with the crack for over a year. I was quoted a price and a reasonable hour wait to get it fixed. $150 later I was out the door after they tried to give me the wrong phone.
Over the next couple of days I started to notice problems. 1st and most important, the screen did not automatically turn off while on a call which resulted in very frustrating phone calls in which I either muted myself...