On Nov.11.2012 my wife and I were on our 4th store that day shopping for mattresses. What we found out is, there is a lot of mattresses out there for sale and salespeople that don't know the product nor do they know what they are talking about. We stopped in at Joplimo Mattress store #5 at 1922 E Independence St in Springfield. The moment we walked in we were greeted by Jared and Brian L. and was asked how we can be helped. We said we were looking for a king mattress and base. We told them the type of mattress comfort we were looking for and after about 6 mattresses Jared recommended the Serendipity for it's comfort and firmness level. After spending several minutes on the mattress we were then explained the proper care, warranty, comfort guarantee, Price Assurance Guarantee, and the accessories can be purchased and that they would also pick up our old mattresses at no charge. I was so impressed with Jared and Brain L. with their knowledge of their products and their...