About us

Welcome to our agency—Your Trusted Allstate associate in Concord, NH Hi, I’m Crystal-Lee Thompson, proud owner of the agency located in the heart of downtown Concord, NH at 63 S Main Street. With over a decade of experience, my team and I are here to help protect what matters most to you—your home, your car, your family, and your future. We proudly serve customers across New Hampshire, Massachusetts, Maine, and Vermont, helping with personalized protection for: Homeowners Insurance Auto Insurance Life Insurance Renters, Condo, and Landlord Insurance Small Business Insurance Umbrella Policies Insurance for First-Time Homebuyers .As the 2025 BBB Torch Award for Ethics recipient, our agency is known for doing the right thing—even when no one’s watching. Whether you're new to the area, buying a new home, or looking to bundle your home and auto insurance, we’ll guide you every step of the way with honesty, clarity, and care. Our office is just steps from the New Hampshire State House and Capitol Center for the Arts, and we’re deeply rooted in the Concord community through local sponsorships, nonprofit donations, and service projects. When you call or visit, you’ll speak to a local agent who knows your neighborhood—not a call center. You’re not just a policy number here—You’re In Good Hands.

Great Low Rates on Auto, Home, and Life Insurance