I called Cunningham Shanor Inc. (Butler, PA) for a plumber to unclog a drain. Not only was the man they sent exceedingly inexperienced, but he also ROBBED me. When I called to report the theft, the owner had the secretary dismiss me and tell me to call the police, which I did. Thanks to the vigilance of the Butler Township Police, my stolen possessions were returned when the employee admitted to the theft, though they were damaged from being buried in the mud.

Meanwhile, my bill was $278 for a drain that the employee never unclogged, claiming that the floorboards needed ripped up. This bill reflects being charged by the hour (during which time the employee was stealing from me), $68 for a part that I later purchased at Lowes for $6.27, and an additional $50 for the use of the snake, which I have never been charged for before. All this, and there was still a bucket under my sink. Two weeks later, a reputable plumber came and unclogged my drain in less than 40 minutes for a...