11 N. Auburn St, Richland-kennewick, Washington, 99336-3808
(509) 591-0222
Family owned and operated, providing quality service since 1985. Dayco, is the leading Trane comfort specialist in residential and commercial heating, air and electrical services in the Tri-Cities, Northern Oregon, and Yakima Valley. We strive for superior customer service by adhering to the Dayco Way; we evaluate, diagnose, and provide and honest appraisal the same every time, plus provide 24 hour emergency services for your piece of mind. It is our promise - We Sell, We Service, We Care. Contact us at (509) 591-0222 or go to www.daycoheating.com for more information.
Brands: Archgard Electric Ruud
Services: Duct & Vent Cleaning Duct Cleaning Upgrade Services Residential Services Fireplaces Electric
18-Sep-14
Karla B
Dear Dayco
Our heat pump quit on Saturday night and the big storm began. The house was already 85 degrees, so I assumed the new "stop leak fix" I had agreed with Ken to try had failed. Worried about the effect of the heat on our older pets and us, I reluctantly called and left a message on Ken's cell phone.
I was grateful that a response soon arrived, which led to a series of calls with Ken, the after-hours number, and finally with Donovan. Donovan kindly agreed to come out but the storm hit hard and I wondered if I would get weekend help in the lightening and rain. To my surprise, the doorbell rang and there was Donovan, dripping wet, saying the storm had knocked out a capacitor and that he'd fixed the problem!
We were surprised and grateful! Actually, I can't speak highly enough of the competence and congeniality of the Dayco staff during these
past eight years. I truly enjoyed meeting Ken, and recognized his
influence and competence. As for Donovan, what can I say? He is a
great guy obviously talented in his profession.
Thank you, Ken and thank you, Donovan!
Dick Mayer
