About us

Our mission is to provide IT services and infrastructure management that reduce customer's costs and improve operational efficiency which allows them to focus on their business priorities. dcVAST's Managed Services are designed to help leverage your IT staff's expertise, add necessary capabilities, provide early indication of potential problems. For over 26 years, dcVAST has helped organizations like yours to unleash the power of their IT Departments

Strategically headquartered in Downers Grove, Illinois, we have made it possible to service the vast majority of our customers with a “high touch” model. Our service engineers average 11+ years of tenure and our call center is staffed with only senior level personnel. When you call our offices, all inbound calls are answered “live” within three (3) rings or less. No phone prompts, decision trees or voicemails.

This company was built with the goal of providing the best service possible to our stable of customers. We pride ourselves on reliability and efficiency while leading the industry in IT management solutions.

Here are the core tenets of The dcVAST Code:

Customers are our passion
We do what we say
We communicate openly
We are problem solvers
We establish goals and measure results
We stand by our customers, in good and bad times
We treat others as they expect to be treated