AWFUL!!! My daughter was going to him for her first filling and second visit to a dentist ever. She was very nervous when she got there but I figured the reassurance and nurturing professional that children doctors are, that she would feel better once she got in the room. They deal with kids everyday they know how they work, or so i thought.
There were two Dental Assistants that she saw first and they were great. They helped her to feel more relaxed about the situation. They had told me that the kids do better when the parents stand outside and look through the window in the hallway I thought that was the best idea, Then Ralph Ergas came in and my daughter was nervous and covered her mouth, his patience was obviously at a minimum this day and proceeded to flat out tell my daughter: You can do it my way or you'll go to the hospital. Its not what he said, it was how he said it, very aggravated and frankly had the attitude of : I'm not dealing with this today but I just watched through...