Factory Direct Purses and Accessories


Address

233 Kelly Ave, Rogersville, Alabama, 35652-2547

Phone number

(256) 247-0566

Category

Retail Shopping > Clothing & Accessories

Email

Online

Reviews


27-Feb-12
Briianne R

I absolutely do NOT recommend this company. After inquiring where my order was I received a very nasty email followed by several emails about the owners personal life. This is incredibly unprofessional. Never should a customer receive emails about a business owners personal life. This had nothing to do with the status of my order. Also I urge potential customers to shop else where because not only did it take over two weeks for my order to even ship from their location but I found the same purse for thirty dollars less on other sites. I urge you save yourself the money and poor customer service an shop somewhere more professional!


18-Dec-11
Maureen B

I do not recommend this store. The owner of the company have accused me of being nasty after I cancelled my order and requested a refund because the items I ordered were out-of-stock when the website stated it wasn't when I ordered it. I guess she was not happy with my decision that I cancelled my order and misinterpreted my request as being demanding and ugly. It even came to a point of threatening me of forwarding my complaint to her lawyer (w/c does not bother me a bit). I HIGHLY recommend you look at other companies to do business with.