About us

Founded in 1996, Fidelity is one of the largest electronic payment providers in North America with branches across the US, Canada and the UK. The Fidelity management team has more than 100 years of combined experience in the payment services industry. We have serviced every kind of merchant: retail, restaurant, hotel, professional, and mail order. This is a complex and ever changing industry. Each year, new regulations and new fees are announced that affect our business and merchants that accept credit cards. The Fidelity team consists of seasoned professionals who understand the value of helping merchants stay in compliance, working with them to qualify for the best pricing. We have spent countless hours on site with merchants analyzing processing statements for savings, training employees, reprogramming and installing all types of credit card systems, trouble shooting technical problems, fighting fraud and chargeback issues, and helping with bookkeeping and accounting issues. Sales and service of your account are performed by the same representative to ensure quality and provide a stable point of contact. We offer services throughout USA, Europe and Canada.