5439 Indianola Street, Houston, Texas, 77032
(281) 441-6060
Tags: steam cleaning, upholstery cleaning, air duct cleaning, water extraction, carpet cleaning service
09-Aug-12
pullmanpunch p
Hands On Carpet Cleaning Services in Houston is unprofessional maid service They can call themselves whatever they want, but there is nothing professional about this maid service. When I started with them, I paid roughly 350 dollars for a deep clean and they ignored my son's room. (OK that room was pretty messy but still). Then I noticed that they were leaving the bag trash in the kitchen when they left. We complained and were told that they wouldn't do that but it took 2-3 more weeks before they started taking the trash out. They didn't come when scheduled. The last time they came, they showed up 3 hrs late and threw off my evening schedule by staying into dinner time. There was no apology. The grout in my shower got blacker the longer I used them. When I called to complain, they cancelled service without notifying me. I would rather do it myself than depend on these unreliable clowns.
03-Aug-12
letitia l
Hands On Carpet Cleaning Services in Houston is AWFUL!!! Terrible service and rude management!!!
We hired this company to do our carpet cleaning. We were quoted somewhere between $175 to $200 to clean 4 rooms.
I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in without even looking or examining the carpet or the size of the rooms, giving me a bill of $359 plus tax. after 20 mins of dishonest statements; he said that I was wasting his time and he cannot charge less than $295.
I agreed to pay due to my already forced day-off, waited another 2 hours to clean a small area. Carpet stayed wet for two whole days smelling horrible like an old dirty carpet and some yellow stains start to appear all over from harsh chemical they had used.
I called the company to tell them that they had over charged us for such a poor job, and instead of being apologetic the owner of the company starts yelling and screaming at me, calling me a liar, said I was trying to pull a scam on him and he hung up on me! Completely unprofessional. BE AWARE. SCAM RIP-OFF COMPANY.
