Heritage Clocks worked on my clock and what an awesome guy. Very courteous and polite. Came to the house. Packed up the clock stuff in professional packing cases. One for the works and the other for the pendulum. Clock was delivered and even sounds better than it did before he worked on it.Went over some instructions. That he called clock 101. Learned some things about our grandfather clock that the salesman that sold us the clock didn't even tell us. Thank you Heritage Clocks. Great job great service.