High Priority Plumbing of Lithonia
About us
High Priority Plumbing and Services, Inc. is a family owned and operated company. After Paulette and Brian Simpson moved to Conyers
for Paulette’s job at Suntrust Bank, she encouraged her husband Brian to open his own plumbing company in 2001. Having been in the
plumbing industry for over 25 years, Brian Simpson had a long history of exceptional customer service.
“Whenever Brian would go to a job, those homeowners would constantly request him for other projects. It made sense for him to go out
on his own,” said Paulette. We started out with a small crew and worked out of our home, while Paulette moonlighted for the company
and scheduled jobs for Brian in the evenings. Paulette said, “Brian would always joke that I would schedule jobs for him so he
wouldn’t be home.”
As the business grew and neighbors began complaining of the traffic in and out of our subdivision, we moved our business out of our
home into our current building at 1422 Business Center Drive in Conyers. The growth of the company required Paulette’s undivided
attention and she decided to move from her job at Suntrust Bank to High Priority Plumbing full time.
From our small crew in 2001, we have grown to a retail and commercial plumbing service covering most of Georgia and parts of South
Carolina with offices in Conyers and Savannah, Georgia. When asked what she contributes our growth to, Paulette gives credit to her
employees.
“I’m most proud of our staff. They’re honest and hard workers who treat our customers right. Our marketing manager, Denise, has been
instrumental in helping us brand High Priority Plumbing in the Atlanta market. From our office staff to our plumbers, our employees
are what make High Priority Plumbing stand out from other companies. Brian has always believed in leading by example. We would never
ask an employee to do something we wouldn’t be willing to do ourselves. We do our best to treat our employees right because we know
they’ll stay with us long term and keep our customers happy.”
High Priority Plumbing’s growth has doubled the size of the company for the past two years, enabling us to expand our services to
include High Pressure Water Jetting. The machine uses extreme water pressures to push drain blockages caused by grease, sludge, and
debris.
High Priority Plumbing and Services, Inc. is a fully licensed and insured company operating in the state of Georgia. We believe in
providing the best possible service to our customers while also providing a very competitive price. We believe in doing the job
right the first time. At High Priority Plumbing and Services, Inc, our slogan is “Our Customers Are Our Priority”. We operate our
company by this rule each and every day as we provide plumbing services to our customers. High Priority Plumbing provides 24 hour
plumbing services in Atlanta.
The next time you are in need of an honest, quality-providing master plumber, contact High Priority Plumbing and Services, Inc and
let our Metro-Atlanta or our Atlanta plumber team prove to you that “Our Customers Are Our Priority”.