Hilo Auto Service & Locksmith

03-Jan-12
roxiey a

When I called this company about my broken front door latch, they came within an hour to fix it. The latch itself is old and tricky and the technician worked on it for about an hour. In the end he got it working again and we could finally use our front door lock. He told me if it broke again he had come and see if he could fix it. A month later it did break and, true to his word Guy (the tech) tried to fix it but said the 50 year old mechanism was finally at its end. He suggested I take it to the Door Store to see if they could fix it. I would definitely use this locksmith company again. They were prompt, efficient, knowledgeable and reasonably priced.

29-Dec-11
lauren c

A great 24 hour locksmiths. I managed to lock myself out of my house after I had lost keys to house a couple of weeks ago. None of my roommate were there and these guys came to the rescue reasonably late in the evening, gave me a new key, and offered to re-key our locks and give all of us replacement keys if we felt it was necessary. Calling out a locksmith is never cheap, but given the professionalism and speed of their service, I did certainly recommend them to any friends as stupid as me

27-Dec-11
krystelle a

I do not know about the other reviews on here because 1/2 the time they are the company writing about themselves. HOWEVER I have a storage unit that I can not find the key for and have been meaning to call a locksmith for weeks. Finally I went on the Net and found these guys. I have never used a locksmith before and was not sure how it all worked. I thought you had to schedule an appointment or have it be on a certain day. I called on a Sunday (yes someone answered and I did not have to listen to a recording)to set up an appointment for next week to get new keys . . . they are on their way over in 30 minutes to replace keys and for no additional charge. Estimates apparently vary but it's usually $45 - $55 just for them to drive to your house. Which honestly is worth it as the other option is me going down there with a sledge hammer? Overall I was really impressed. If for some reason anything goes wrong in the billing I will be sure to post another comment otherwise great company.

24-Dec-11
webster g

I feel stupid. The lock on my new storefront was broken, so I called another locksmith first and they said $55 to come out, plus cost of repair. Then, I called this company and they said they would come out and give a free estimate. It turned out that I just didn't know how to open lock. They showed me for free!

22-Dec-11
gladys s

Outstanding locksmith, friendly service: I called them on Tuesday to have our office re-keyed; we set the appointment for 9am the next morning. Technician was friendly, pleasant and professional. He did an excellent job in a timely manner and the low price was great.