This is an awesome company. My insurance company sent me to their Direct Repair Center body shop, which they said I had to go to first for my repair estimate. When the body shop told me they were going to cut off my roof, try to match the paint, replace my hood and told me it would take 6 to 8 weeks, that's when I decided to get another estimate. Intellident got me in quickly, Patrick walked around my car with the insurance adjuster and I was really surprised when he told me it could be repaired with the paintless dent repair process AND without cutting or replacing anything. This company is honest, dependable and works hard for their customers. They paid my deductible of $500 and paid for my rental that I was in for only nine days. I would highly recommend having paintless dent repair over taking it to an auto body shop and chance having it cut apart. My car looks new again! Very satisfied with this company!