About us

Kolaxo CCS is providing personalized contact center service for each company and for each customer. We are familiar that every customer has different expectation and our agents are training to meet customer’s expectation with the help of our profound services so that they return happy and give examples about of your exceptional customer service. We are complained with all the legal requirements of local and state governments. We follow the United State labor laws and obey the TAX regulations so that no illegal or immoral activity is conducted under our roof. Our legal representative remain active and keep us posted about the regulation and we implement them right away. Our employees have tremendous communication skills. They play a very major role in listening to your customers and highlight the problem area. Hence, provide solution for the specific problem in a way that it satisfy them. Through communication, our agents are saving companies from bad reviews and helping them in developing happy customer’s base. Our services are tailored to the specific needs of individual. We are providing telephone answering service that can be molded according to your specific demands. Fulfilling the specific demands, these services are producing more beneficial results than expected by most of our customers.