Mariden USA
Reviews
This resoundingly negative review of Mariden USA of Alexandria, VA USA will be posted on every single travel website which asks for reviews of travel companies.
DO NOT USE MARIDEN USA FOR YOUR TRAVEL NEEDS.
From the very beginning of the process (October, 2011) Mariden USA has continuously failed in producing information regarding their advertised educational group travel tours. My family has invested $6800.00 total, which we may not be able to get back.
The optional insurance that was purchased by me does not cover the gross ineptitude of Mariden USA itself. The policy was for personal changes that caused loss of travel, not the changes of the travel agency.
After booking in October, 2011, it was nearly the end of May before we knew exactly which dates the group was flying. And that was a scant month later at the end of June. June 25th to be precise.
On Monday, June 18th, we received word that the Air France flight to Paris on June 25th, had been OVERBOOKED by TWENTY...
I advise my colleagues considering traveling with Mariden USA to proceed with utmost caution. Mariden USA was consistently & continually underhanded and duplicitous in the planning of our trip. Initially I was told everything I wanted to hear, but, sadly for my students, the reality was far different than the false promises I heard from Mariden USA representatives.
FLIGHTS
I selected Mariden USA because company representatives said they could get direct flights from Boston to Rome and returning from Athens to Boston. Many direct flights are available. Mariden USA representatives understood this was a priority of my students. Not only did we end up with layovers, but also these layovers unnecessarily prolonged the trip, eating away hours that could have been spent touring sites in Rome and Athens.
Mariden USA representatives also informed me that our group would travel
together: This, after all, is the definition of group travel. However, Mariden USA split up our group. I...