Omni212
About us
Manish has 20+ years of experience in software industry, 18+ years of experience in XRM/CRM (Siebel, Salesforce.com, SAP CRM) software industry and has 15+ years of experience in Microsoft Dynamics 365/XRM/CRM Versions 1.0, 1.2, 3.0, 4.0, 2011,2013, 2015, 2016, including application features and functionality such as Sales, Service, Marketing, Service Scheduling, ClickDimensions, sales management, lead management, opportunity management, parature, customer service management, case management, routing and queueing, KB articles, contracts, providing training, reports design, configuration and development, leading requirements gathering and design discussions and workshops with business stakeholders, writing functional, design and technical specifications.