I bought a chiropractic table from this company: Phillips Chiropractic Table. Their website is www.phillipschirotables.com. I asked for a discount. They told me if I pay via check, they can give me a discount. This was my big mistake. When you pay via check, you lose your ability to dispute a transaction since the money is already with the seller.

I bought this table on September 2012, since I added plane traction to the standard flexion-distraction table, the table production was delayed and it was completed on January 2013. The problem came when they are about to ship the table.

First of all, they did not tell me that UPS Freight will be shipping the table. Secondly, when they quoted you for shipping, they will say that shipping includes inside the office delivery.

When the UPS person arrived, he told me that they do not ship inside. He can only leave the table on concrete. He arrived by himself. He said he can re-schedule if I cannot bring the table inside my home office. I...