144 Shield St, West Hartford, Connecticut, 06110-1940
(860) 953-8678
15-Nov-08
Jennifer W
I am so disappointed in this place. I ordered something for take away and when it finally came I saw that the bill was $8. I offered my credit card for payment, and the elderly lady at the counter suddenly said that there is a $10 minimum charge on the credit card. Nowhere in the restaurant is there a sign that says that there is a minimum charge like this. The old lady even said that she was aware that there was no sign telling anyone about the $10 minimum charge on the credit card. She kept telling me to pick a can of soda, saying that the can would make up the $2 difference. Now I don't know where a can of soda costs $2 anywhere in CT. I refused (as I genuinely could not afford to spend any more on the credit card). She told me to leave without my food. What a terrible experience - I walked out hungry and embarassed after waiting 20 minutes for my takeaway. Pho Boston - bad show!