About us

PlumbLine Answering Service is a U.S.-based, 24/7 live answering service specifically designed for trade professionals in plumbing, HVAC, electrical, roofing, and pest control industries. Founded by experienced plumbing business owners, PlumbLine emphasizes a human-first approach with no outsourcing and no generic scripts. Their U.S.-based agents are trained in industry-specific terminology and seamlessly integrate with field management software, ensuring efficient call handling and direct booking. With a pay-per-booked-call pricing model, PlumbLine helps businesses eliminate missed opportunities, fill schedules, and enhance customer satisfaction without the headaches of traditional call centers. Their services include specialized answering for plumbing, HVAC, electrician, roofing, and pest control businesses, each designed to handle industry-specific calls professionally and efficiently so that businesses never miss an opportunity.