About us

Founded in 1992 by Tim Richter, RCOR began as an educational endeavor, with Tim teaching evening classes while working at a Network Integration Company. His passion and expertise gradually evolved RCOR into a trusted IT foundation for businesses. We at RCOR believe that technology is not merely an addition but the backbone of your business. Our mission is to strengthen this backbone, allowing you to focus on your business’s broader goals and achieve exceptional outcomes.

Our approach is proactive. We strive to identify and solve your IT problems before they occur, minimizing downtime and ensuring your operations continue seamlessly. We adhere to a philosophy of solving IT issues quickly and correctly on the first attempt. This commitment is underpinned by our technicians' ability to communicate solutions effectively, ensuring you understand and are satisfied with the outcome. At RCOR, punctuality and reliability in service delivery are paramount—we make promises we can keep, and our client's success is always our priority.

We envision a client base that values technology as much as we do, seeing it not just as a tool but as a strategic partner in their growth. Our ideal clients typically have between 7 to 100 computers and at least 1-2 file servers. We aim to align our appreciation for technology with theirs, building lasting partnerships.

As a comprehensive IT service provider, RCOR serves as the single point of contact for all your technological needs. Whether it's issues with your phone systems or internet connectivity, we manage all vendor communications, freeing you from the complexity of handling multiple service providers. This allows you to dedicate more time to strategic business activities.

We offer the RCOR Assurance Plan, an all-encompassing solution designed to ensure the reliability and efficiency of your IT systems. While we do provide hourly services, the majority of our clients prefer the proactive security of knowing their technology infrastructure is continuously monitored and maintained. Ultimately, RCOR is more than just an IT company—we are your partners in technology management, committed to enhancing the role of IT as a strategic asset for your business.