Riddle TV & Appliance Service

About us

Riddle Appliance & T.V. Service is the home of the 1-Year Warranty on parts and labor! Serving You Since '62 Riddle Appliance & T.V. Service is an independently owned and operated 46 year old company serving all name brand appliances and televisions, including Hi-def and plasma screens. We pride ourselves on offering professional, satisfactory service with factory trained technicians. Refrigerator Repair Tips 1. Check power outlet and circuit breaker. 2. If the refrigerator is not cooling properly try checking the condenser coils. There are condenser coils on the rear of the refrigerator, make sure the refrigerator is several inches from the wall and that nothing is on top at the rear, blocking the heat from coming off the coils. 3. If the freezer is too warm it may be because of a defective defrost thermostat. Test the defrost thermostat to determine if it has malfunctioned. If it has, you will need to replace it. 4. If you are having problems with your icemaker, the water inlet valve may be filled with ice. If it is, thaw the water tube with a hair dryer to remove the blockage. Be aware of the heat level and be careful to not melt any plastic parts with the blow dryer. Washing Machine Repair Tips 1. The first thing you should do is refer to your owner's manual to ensure that your washer is not operating as it should. 2. Do not overload the machine. 3. If the washing machine will not spin or agitate make sure that the selector switch on the control panel, if there is one, is set properly. Check to ensure the button has been pressed all the way in. If it is, then try testing the switch. If it has failed, it will need to be replaced. 4. When a washing machine allows hot water to enter the tub depends greatly upon its make and model. Some washing machines direct hot water only during certain cycles. Others allow hot and cold water to enter in an alternating fashion in order to equalize the water temperature. Investigate the machine's water inlet valve. It could be defective, and causing your problem. Dryer Repair Tips 1. If your clothes are not drying properly make sure the dryer is not pushed back against the rear exhaust duct causing an airflow restriction. 2. Some dryers have drive belts that are used to turn the drum. If this belt becomes worn and breaks, it will no longer prompt the drum to tumble. Open up your dryer's cabinet and inspect its belt. You will have to replace a belt that has become defective in order for your dryer to tumble again. Also, take a quick look at your idler pulley wheel. Pulley wheels tend to wear at the same rate as a dryer's belt, and it may also be in need of replacing. 3. If your dryer does not start up at all you should test the thermal fuse. The thermal fuse is a heat-sensitive fuse attached to your dryer's exhaust duct (in most models) that is designed to blow if the dryer overheats. A blown fuse would cause your dryer to not heat, or to not work at all. Open up your dryer's cabinet and locate its thermal fuse. Test the component. If it has blown, replace it. Dishwasher Repair Tips 1. If your dishes are not getting clean enough try adjusting the thermostat. Make sure the water is hot enough. It should be at least 140 degrees, which is hot enough to burn you-be careful. If it is not hot enough, turn the hot water heater thermostat up to a higher setting. 2. It is quite common for a dishwasher to not drain because either the drain hose or the air gap (if the unit has one) is clogged up. Drain hose clogs commonly occur where the hose is attached to the main household drain line, or where the hose connects with the garbage disposer. Try removing the drain hose to unclog any debris. Do not forget to reattach the hose before you start your dishwasher again. 3. A defective timer could interfere with a dishwasher's ability to drain properly. Test your dishwasher's timer mechanism. If it is faulty, replace it. Keep in mind that you can replace either the entire timer assembly or just the timer's motor. 4. In some models, a valve has to open in order for the water to drain out of the dishwasher. This valve is controlled by a solenoid, but it is the timer that decides when the valve should open. If your timer is working fine, check the drain valve and its solenoid. These may need to be replaced. Stove/Oven Repair Tips 1. If your oven is not heating up make sure the controls are set properly. Check that that the oven selector switch is set correctly and that the temperature switch is set to the desired temperature. Where applicable, make sure the oven timer is set to manual. 2. If you have a gas stove and the burners are not lighting try wiping them off with a hot, damp rag and letting them dry completely. 3. If you have an electric stove and the burners are not working try working setting them straight in their proper positions. If your oven does not turn off make sure your oven is on manual control. Be sure to check your owner's manual for proper settings. Microwave Repair Tips 1. Do not use aluminum foil or anything with metal on it in the microwave. (Unless your microwave specifically allows it. Check your owner's manual.) 2. A fuse is a safety device that will cut off the flow of an electrical current if the current becomes too strong. This action protects your microwave. The first thing you should check if your microwave is not working is its fuse. The appliance will not work again until the fuse is replaced. 3. Check the turntable guide to make sure it is lined up properly and that there is no debris caught in it. You may need to re-align or clean your turntable guide. A turntable tray not sitting on its bushing correctly may not be the only reason why it is not turning properly. Your turntable tray may be dirty and may not have a clear path for rotation. Inspect your tray for caked on food particles. Also examine below the tray for any food or other debris that may be hindering its movement. If you discover any objects hindering the tray's movement, thoroughly clean both the tray and below the tray with warm soapy water.