About us

Salem Glass and Mirror, Inc., established in 1945 as your full service glass and mirror company has been serving the Salem and surrounding area for over 50 years. All your residential needs, replacement windows and doors, mirrors, shower enclosures, and repairs, will be promptly attended to by Salem Glass and Mirror own employees. Our shop has received the prestigious Auto Glass Replacement Safety Standard Certification, (AGRSS Certification). We were one of the first glass shops in the state to receive this certification. Our auto glass technicians receive the latest industry training so your car or truck is returned to original equipment specifications, 'good as new', using only OEM parts and materials: manufactured specifically for your vehicle. Your commercial projects, from blue print to grand opening, are also handled by our well-trained staff. Our family of employees brings the same care and attention to your home as they do theirs. Come and see for yourself. Click Here Our Mission To solve your glass problems. Do it quickly, professionally, safely and courteously. ********************************************************** ADDITIONAL QUESTIONS ABOUT AUTOGLASS Question: What's the difference between my windshield and the glass in my car? Isn't glass just glass? Answer: NO There's a very important difference between your windshield and the rest of the glass in your car. Your windshield is made of LAMINATED SAFETY GLASS. What makes it unique is its special construction, designed to offer optimum safety in the event of a crash. LAMINATED SAFETY GLASS is made up of two pieces of glass, with a thin layer of vinyl sandwiched between them. The three pieces are laminated together by applying heat and pressure in a special oven. When a small object strikes a piece of safety glass, often the only outer layer which is struck breaks. This is what makes windshield rock chip repair possible. In a more severe impact, the glass 'shatters' but usually does not fly apart, the broken pieces of glass generally adheres to the vinyl inner lining. Question: I have a crack or a ding in my windshield - is it really important that I fix it right away? Answer: YES It's important for two reasons 1. If the ding is small, it may be repairable. That means your Windshield Repair Company can 'mend' the break without replacing your windshield. Best of all, in most cases, your insurance company will waive the deductible on repair srvice, so it's free to you! But the longer the damage remains unfixed and the more dirt and debris collects in the break - the more the break will spread, If it gets too big, it's likely that a replacement will be necessary. 2. The second reason to have a damaged windshield fixed is for your safety. The windshield is more than just a 'shield' from wind and dirt; it's an important structural element of your car. It helps keep you and your passengers in the car in a front impact accident, and keeps your airbag in the optimum position so it can function as designed. If your windshield is weakened due to damage, it could be dangerous to you and your passengers in the event of an accident. Also, damaged glass may cause optical impediments when driving, particularly at night, which is a significant safety hazard. Question: Does my windshield really protect me? Answer: YES Your windshield plays an integral part in roof crush protection in a rollover accident. It also provides the brace for your passenger-side airbag. If your windshiled loses adhesion on a rollover, your safety is in jeopady. This is why it is important that well-trained professionals do your auto glass work. Question: What kind of warranty should I ask for? Answer: Make sure it covers water and air leaks. Also if there is a problem with the windshield not seating or sealing properly, the shop should take care of it. Generally, all reputable shops such as Salem Glass and Mirror, Inc. stand behind their work. If you have a problem after their installation, Salem Glass and Mirror, Inc. will resolve the issue. Their written warranty is your guarantee.