Stone Creek Village

09-Jan-12
R W

The new manager, Carolyn, is a complete nightmare. A very nice lady (who was moving in a couple weeks anyway because the manager decided to hike up the rent prices) wasn't getting any hot water to her unit so she asked for a water heater repair. The manager called out some guy who wasn't even trained or qualified as an HVAC technician so he had no idea what to do. He told the manager the heater was fixed, but since he was clueless, obviously the lady was still not getting hot water. She again asked the manager for a repair. The manager called her a liar and said the water heater was fixed, and then proceeded to slap the lady with a lease violation for mess. This lady had her two bikes and a patio table outside, very neatly kept. But she was moving anyway, so the lease violation was clearly out of spite! Well, obviously tenants are all entitled to something as basic as hot water, so this lady called the building owner and asked for the repair. Later, she got a call from the manager chewing her out. The manager then proceeded to give her AN EVICTION NOTICE with police present!! She had two days to move out. The manager said she had also done thousands of dollars worth of damage to the unit, which is highly doubtable, and charged her fees. This lady lived there with just her niece, very nice, quiet people. Let me say again, this lady was already in the process of moving out because of the rent hikes. The lease violation and eviction were PURE SPITE. The manager used to manage a Section 8 complex, so she really doesn't know how to work with quality people who pay good money for their residence. She's not even a licensed real estate agent. I can only hope that other nice people who end up leaving are able to get out without the same hassle and financial penalties. DO NOT MOVE HERE. It is NOT worth the potential headache if you ever want to leave. On another note, the units themselves look lovely from the outside, but the build quality is the cheapest possible. You can hear every noise in the other units. Because of the cheap quality, you never know when a cabinet door will fall off or the flooring will get damaged, all things you will probably have to pay for when you leave.