10137 11401 NE 195th St St, East Seattle, Washington, 98011-3422
(425) 686-7541
The Center for Bird and Exotic Animal Medicine is committed to providing the most current, comprehensive medical care available to exotic and non-traditional pets of all species. The Center for Bird and Exotic Animal Medicine treats birds, reptiles, rabbits, rodents, marsupials, fish...and literally ALL species of pets except for dogs, cats, horses, and cows. We are the only board certified reptile and amphibian practice in Washington state. Exotic animals require special care. At The Center for Bird and Exotic Animal Medicine, specialized equipment, often designed for use in the exotic pet is paired with our veterinarian's advanced, specific training to help your animal return to a high quality of life with you. Brand new, state-of-the-art 7000sqft. facility. Every feature carefully designed with our bird and exotic animal patients in mind. Full-service hospital with daytime appointments for routine care as well as doctors on call 24 hours a day for emergency situations. House calls available.
Services: Veterinarians, 24-Hour Vet, Animal Boarding, Animal Daycare, Animal Flea Control, Animal Grooming, Animal Microchipping, Bird Vet, Declawing, Emergency Veterinary Clinic, Exotic Animal Vet, Holistic Veterinary Medicine, Reptile Vet, Small Animal Vet, Spay
07-Mar-09
Sherri D
This is a link to a BBB complaint I have filed: https://alaskaoregonwe...
This is part of an email I sent to this office on 2/11, as of 3/06, I am getting no help from my BBB complaint and am pursuing small claim's against this vet.
...you have treated my Sun Conure, Stuey. I recently had his information transferred over to Dr. Brent Johnson at NW Animal Care Hospital. Upon my last visit at your office, I was told that Stuey had no bacteria, was healthy and to give him BeneBac. He was still sneezing and no reason was given other than possibly the baths he takes. I had explained he would sneeze before baths or even various times on days he had had no bath.
After my multiple visits to your office, he is still sneezing and I recently noticed discharge from his nose area. This is why I transferred his medical records to the other vet. I figured that after three or more visits, I needed a second opinion. I have paid over $120 for more tests and another culture. The doctor has called me back and said Stuey indeed has an infection and is putting him on a three week antibiotic regimen.
I really don't even know what to ask for. My money back for the failed treatment of my bird or the money to continue treat a bird that you failed to make well, which may now cost more than it could have a month or two ago? Either way, I would very much like to be contacted back by the owner or managing entity of your office for a proposed and amicable resolution.
You are welcome to a copy of Stuey's records at NWACH. I am CC'ing myself as I will be documenting my attempt at a resolution in case this needs to be escalated to a small claims court.
