Total Care Cleaners

21-Oct-09
Yury S

Reprinted from Total Care Cleaners website

Love your service and will definitely be back soon! 
Andrea B. Hedtke 08-01-09
  
As always the service was excellent.
David Brink 07-31-09
 
I really appreciate your great service!
Cindy Moll 07-27-09

 
Thanks for a wonderful service!
Tom Lenzmeier 07- 22- 2009
 
We are always happy with your service. Thanks!
Susie Leeke 07-01-2009

We LOVE your service! The quality of the cleaning/pressing is great, and the customer service has exceeded our expectations. We’ll definitely recommend your company to our friends. Anna Schaber 06-05-2009  
 
Hi Yury - The clothes were great, as usual.
Marlann Patterson 06-04-2009
 
The quality is always top notch.  
Thanks again. Mike Savin 06-04-2009
  
We have been very pleased with the service, quality of cleaning and the reliability. Thanks for asking, that in itself is good customer service.
Laurie Siders 06-01-2009
 
Thank you!
The quality and delivery of the cleaning were fantastic. I really appreciate the pick up and delivery. 
Brenda Volpe 05-19-2009
 
Hi there,

I recently signed up and had my first order returned today.
I wanted to compliment you on how easy you made your service and how quickly you were able to get the bag to me and enable me to get my items picked up and returned.
I am very pleased with the condition of the items I had cleaned as well.

Thanks again!
Andrea Hedtke 03-24-2009
 
By the way, I LOVE your service. Home pickup is very convenient and you do a nice job.
Soren Erickson 03/02/09
 
Thanks for the heads-up! See you Friday and thanks for your service. 
Chris Hill 12/17.2008
 
Reprinted from Customer's Survey:
Service and the results are great! Thanks for all your efforts. Thu, 12/11/08 8:45 AM 

The customer service is great! i love that your company had pick up and delivery services as well! keep it up Fri, 12/5/08 9:54 AM 
 
Your staff is wonderful, very pleasant and friendly. Excellent service. Fri, 12/5/08 9:05 AM 
 
There have been a couple instances were I did not receive my order back on Friday (drop off day). I think this might be due to an order drop off mix-up. You should strive to have all orders dropped off at the proper address on the drop off day. Thu, 12/4/08 9:08 PM 
  
No problems! Love it so far. Also like having the specials emailed to me. Wed, 12/3/08 12:23 PM 
 
No Problems so far. If delivering clothes in snowy or really bad weather is a problem, a phone call or e-mail explaining the situation would be totally ok as long as the clothes are eventually delivered. Thanks again. 

Everything was just great. Thank you for being so prompt and professional.
The Gillette samples were a very generous addition.
Thank you very much! Meighan B
6/2/2008  
 
Dear Yury,
You have earned the opportunity to keep me as a customer. I'm the person whose shirt had the yellow mark you tried unsuccessfully to remove and accidentally ruined.
Thank you for how you handled this matter. It's a mark of your character that you stepped up with a credit in the amount of the shirt cost without me having to fight you for it.
Thank you. I will continue as a customer because of how you handled this.
Regards, Dale Van de Loo.
1/24/2008  
 
I use the Total Care Cleaners pick up and delivery service very regularly. They are always here when requested and the clothing is always back on the same day. 
I never have any problems with them, unlike other dry cleaning services that I've used in the past. Michael P.
   
When a woman buys a nice piece of clothing it becomes very important to her that the dry cleaning service takes care of it as carefully as she does. After many years of searching, many lost and ruined articles of clothing I finally found what I was looking for! Somebody who cares about their customers, somebody who cares about the quality of their work! When you trust your wardrobe to “Total Care Cleaners” you can be sure that they will return it to you in the perfect condition and that nothing will be lost or ruined. Excellent service!!! Very convenient pick up and delivery schedule! You will not find a better service in town! Lilya G.