13440 Damar Dr, Ste 15, Philadelphia, Pennsylvania, 19116-1818
(215) 677-4062
20-Aug-15
Morad H
Company gets one star because I can't leave a lower rating. If you have to get any warranty repairs in the Philadelphia/Central New Jersey area for any appliance do yourself a favor and ask who's is doing the repair. If it's Whitman Repair do yourself a favor and DEMAND another provider. By far the WORST customer service ever. Two months of going back and forth for a part to be ordered. When someone finally comes out he shows up with no parts and said that there was nothing wrong with the fridge and thanked me for wasting his time (keep in mind this is the 3rd time I took off of work to get this resolved). When I saw that this so called repairman didn't even know how to properly install a water filter in a refrigerator I asked him to leave. When I called Whitman and left a message Ramon the manager called me back to scream at me and tell me to never call them again. DON'T WORRY RAMON NOT ONLY WILL I NEVER CALL YOU AGAIN, AFTER CALLING LOWE'S CORPORATE OFFICE YOU PROBABLY WONT BE GETTING ANY CALLS FROM THEM EITHER!
20-Aug-15
Morad H
Company gets one star because I can't leave a lower rating. If you have to get any warranty repairs in the Philadelphia/Central New Jersey area for any appliance do yourself a favor and ask who's is doing the repair. If it's Whitman Repair do yourself a favor and DEMAND another provider. By far the WORST customer service ever. Two months of going back and forth for a part to be ordered. When someone finally comes out he shows up with no parts and said that there was nothing wrong with the fridge and thanked me for wasting his time (keep in mind this is the 3rd time I took off of work to get this resolved). When I saw that this so called repairman didn't even know how to properly install a water filter in a refrigerator I asked him to leave. When I called Whitman and left a message Ramon the manager called me back to scream at me and tell me to never call them again. DON'T WORRY RAMON NOT ONLY WILL I NEVER CALL YOU AGAIN, AFTER CALLING LOWE'S CORPORATE OFFICE YOU PROBABLY WONT BE GETTING ANY CALLS FROM THEM EITHER!
