I purchased 14 windows and 4 skylights from Window Concepts over the past few months. One of the skylights has a water spot next to it. Further a three inch crack in the drywall has appeared. This normally wouldn't be much of a story, but the co-owners' behavior in this has been atrocious.

There's a full description of their behavior at the link to Ripoffreport.com below. It was this filing, however, that resulted in the owner, Brian Murphy calling me within a couple of hours of its posting yelling at me for my review. Later that evening, his partner called me and through the course of the conversation asked me Who the F@!# do you think you are?, continued to insist that I was being illogical and further asked me what I thought I was entitled to

Not only do i find their behavior despicable from the perspective of attempting to avoid liability, but their interpersonal skills are horrible. This is shameful behavior and deserves to be...