We are beyond thrilled with the flooring. Great customer service too! Highly Recommended
I found Factory Direct Floor on website when I needed my hardwood floors up to putting my home on the market. Their crew gave a competitive estimate and offered me the option of a less expensive buffing/coating over full refinishing. I was thrilled with the results and will highly recommend them.
I just refinished the floors in my house. They are courteous, always on time, and the floors look great. They were exceptionally kind and fit my job in on short notice so that my flooring was not delayed.
The customer service and product were unbeatable. We shopped everywhere for our flooring and your price and selection was the best anywhere. Your web site was so helpful showing each flooring in actual pics from customers in their homes gave us the most flooring accurate view of the flooring would look like in our home. Your site was the most advanced site we viewed. Your price for quality flooring was the best we found. We will be buying more for the rest of our project soon. Your continued service via e-mails was probably the best marketing we experienced . Thanks and keep up the good work.
This project was on several times before we finally proceeded. They had superior products but the design of Factory Direct floor was one we found the best, Their work was great, they were very professional. The kitchen flooring turned out better than we ever thought. We will be using him again on our next project.
Your customer service rep was very friendly and helpful. It was nice to deal with someone who was helpful and not pushy. I looked at laminate flooring in several stores. Factory Direct Floors flooring matched or exceeded the ratings of the other laminates. We've received positive comments from everyone who has seen our flooring. The flooring makes the bedrooms and hallway sparkle. One friend says the flooring makes our house worth $5000.00 more. Thanks Factory Direct Floor.
I was anxious about using Factory Direct Floor, but they handed me their ID’s. They gave me a free estimate, had the best prices and quality out of my 3 comparisons. Their installers moved everything and put it back. My 3 rooms of floor look beautiful!
The installers did an absolutely amazing job! The seaming and edging is perfect! They also made a follow up call the day after install and I appreciate that, as does my wife.
I would like to express my complete satisfaction with the performance of Factory Direct Floor in recently refinishing floors in my home. I received a prompt response to my request for an in-home estimate, a competitive price and timely service. I would not hesitate to recommend Factory Direct Floor and their crew for floor refinishing.
Service went great. They were on time every day and kept to their schedule. They provided us with good information to make our choices in terms of finish colors. Their equipment kept the dust down to almost nothing and were very careful with their work. Floors look great!