Empathy Claims

Determining the exact amount of financial loss that a company has suffered during a business interruption can be complicated and an insurance carrier must be extremely diligent during their fact finding process in order to determine an accurate amount of revenue loss. You can count on the highly knowledgeable team at Empathy Claims to adjust your insurance company’s business interruption claims with great skill, promptness and efficiency.

Construction defect claims can be complicated by nature and that is why so many insurance carriers and self-funded entities have turned to Empathy Claims for our high quality, prompt and efficient claims adjusting services. Since 1994, we have had extensive adjusting experience in the field of construction defect claims, not only in the United States, but also internationally.

Forensic accounting is a very specialized field that takes many years of training and experience in order to perform effectively. While forensic accounting is used in many professional endeavors, it has a specific application as it relates to the process of settling insurance claims. Forensic accounting is utilized in the insurance industry for the purpose of documenting and calculating the financial losses of an insured or claimant with an extremely high degree of accuracy. Working together in tandem, Empathy Claims' team of highly experienced independent claims adjusters and expert forensic accountants have helped many of our insurance carrier and self-funded entity clients settle financial claims promptly and with a high degree of accuracy that is equitable to all involved parties. We are proud of the reputation we have earned in the industry for being strong advocates for our clients to ensure that the dollars that are paid for financial loss claims are legitimate and verifiable.

As the cost of repairing vehicles due to an accident or incident continues to rise, it is critical for insurance carriers to accurately document their liability during the claims process. Since 1994, the knowledgeable professionals at Empathy Claims have been working with insurance companies handling their auto damage and value appraisal needs.

Since 1994, the dedicated professionals at Empathy Claims have been providing independent, casualty claims adjusting services for insurance carriers all across the United States, as well as numerous foreign countries, including Canada and Mexico. Whether your customer is insured under a contract or self-funded and using your company as a claims administrator, you can count on our decades of knowledge and experience in the field to provide the highest quality casualty claims adjusting services, as well as a second to none customer service experience.

When catastrophic weather events happen, insurance companies can count on the dedicated professionals at Empathy Claims to be ready and able to respond rapidly with our CAT team. We have many years of experience adjusting claims arising out of catastrophic incidents in the United States, Canada and many other countries. Catastrophic weather events can pose great financial liability for insurance carriers and it’s very important to have a trusted partner out in the field who will be your advocate to fairly and accurately adjust claims of many different kinds and scale.

Empathy Claims has for many years partnered with insurance carriers to provide the best independent, claims adjusting services in the industry. We have an extensive background in the area of diminished value appraisals. This area of adjusting takes many years of industry knowledge and hands on experience to do correctly. Empathy Claims is very pleased to offer outstanding diminished value claims appraisals to the insurance carrier community.

We maintain a vast network of credentialed and qualified experts and forensic engineers in multiple disciplines available to assist our clients at a moment’s notice. Curriculum Vitae and cost estimate available upon request.

We offer nationwide interpreter and translation services in the United States and Canada in the field or on the phone in practically every language, assisting the insurance claims and defense counsel industry. Our interpreter can work directly with our client or assist our own representatives as needed in carrying out assignments such as taking statements, conducting interviews, and attending depositions, trials and mediations.

Empathy Claims is an independent adjusting company that proudly serves the insurance industry. We are well known for our extensive experience and industry knowledge in adjusting claims of all types for insurance companies and self-insured entities all over the U.S. and Canada. We have a great staff of reliable professionals who can provide your insurance operation with a wide range of services. One of the areas in which our services have been in considerable demand is our attendance at mediations, settlement conferences, or trials.