Empathy Claims

Empathy Claims has many years of experience working in the field of Workers Compensation. We are pleased to offer the best network of dedicated professionals and resources relating to Medical Case Management, Independent Medical Exams, Medical Records Review, Vocational Rehabilitation, Comprehensive Disability Management, Life Care Planning, Light-Duty Programs, and Job Searching. Contact us today to learn more about our medical case management services. Together we can achieve successful outcomes for workers, employers and insurance carriers.

Since 1994, the professionals at Empathy Claims have been providing top quality, independent property claims adjusting services for insurance companies throughout the United States, as well as a variety of other nations, including Canada and Mexico. No matter whether your insured is covered under a traditional contract or utilizing your organization as an administrator on a self-funded basis, you can count on our many years of claims adjusting experience, as well as the best customer service experience in the industry.

Empathy Claims is an independent claims adjusting company that has worked in the field for insurance carriers and self-insured entities for many years. We have an excellent reputation for our outstanding work and dedicated team of experienced professionals. In addition to our quality claims adjusting services, we also provide special investigations and surveillance services for insurance companies. It is an unfortunate thing that while a great majority of insurance customers are honest, ethical people, there exists a small percentage of claimants who are out to defraud the industry. The Empathy Claims special investigations and surveillance teams specialize in helping insurance companies with claims fraud investigation, and the process of stopping it, wherever it may be attempted. You can trust the professionals at Empathy Claims to be your advocates in the field for any of your surveillance claims.

Are you looking for improved response time, prompt reporting and immediate communication from your independent adjuster or appraiser? We provide claims management to our clients with one point of contact, a live Claims Supervisor handling your assignment from inception to close, who is always available by phone or email for new assignments or questions. All phone calls to our office answered personally by a Claims Supervisor, not an intermediary. Emails responded to instantly. We offer a convenient one-stop source for your insurance adjusting, appraisal, investigation, surveillance, and medical case management needs. All reporting flows in a constant and timely manner from the field through our centralized office claims supervisor for seamless timely reporting that will exceed your expectations.

When an accident involving vehicles, injury, cargo or property occurs, it is very important for an insurance company to capture the facts surrounding the case immediately. In addition, it’s critical that documentation is accurate, evidence is protected and information is gathered properly. Since 1994, the dedicated professionals at Empathy Claims have been providing the best transportation claim, rapid response services in the industry. Our team of independent adjusters are highly experienced at investigating accidents right after they happen, to ensure that highly valuable information is not lost to time or gathered inaccurately. By partnering with Empathy Claims, we will help your insurance company control costs and determine liability of all parties involved. We have experienced claims supervisors and a vast national network of highly qualified adjusters and appraisers who can respond promptly anywhere a need arises.

For more than 25 years, insurance companies both in the United States and abroad have relied on the dedicated, independent adjusters and appraisers at Empathy Claims to manage their truck and heavy equipment damage appraisals with the highest level of quality and efficiency. Our nationwide network of highly experienced adjusters and appraisers have completed damage appraisals on every type of commercial truck and piece of heavy equipment. It is not always possible to have a claims representative near every location in which an insurance carrier has customers. That is why so many of our insurance company clients have relied on us to be strong advocates for them when there is a need for truck and heavy equipment damage appraisals in the field.

During the past twenty five years, Empathy Claims has been providing insurance companies with the highest quality workers comp adjusters and investigation services in the industry. Workers comp claims have been increasing at an alarming rate for insurance carriers in recent years and will remain a major financial liability in the foreseeable future. While it is critical for insurance companies to have an advocate in the field who can competently and efficiently manage legitimate work comp adjusting assignments, it is especially crucial when waste, fraud or abuse are suspected. Insurance carriers need to be extremely cautious about not being cheated by unscrupulous claimants.