Arena District, Brewery District, Clintonville, Downtown Columbus, Driving Park, Franklinton, German Village, Harrison West, Hilltop, Italian Village, King-lincoln, Milo-grogan, Near East, North Central, Northeast, North Linden, Olde Town East, River South District, Short North, South Linden, Southwest, University District, Uptown District, Victorian Village, Westland
I have been with Kloud9IT for the past year and I am so happy that I did. The customer service is always friendly, and the IT support is top notch. For the price, I don't think you can beat the quality and service that Kloud9IT provides. They...more
They have enough staff to send someone onsite to repair or replace components. They are also very responsive to IT support tickets. All IT Companies have an auto-reply, but most are much slower to respond. Kloud9IT always responds quickly to...more
I have worked with a lot of different IT service companies. I am a very early adopter, and this can cause friction with a lot of IT service companies that don’t want the hassle. Kloud9IT just rolled with everything I threw at them.
Responsiveness is the best thing. When your client has an issue, respond promptly and with empathy with the appropriate attention and urgency. That’s what really matters. Also, what I look for in any IT resource is that they are continually...more
We engaged Kloud9IT to provide end-to-end support for our migration to the cloud. Kloud9IT worked closely with us as a trusted advisor to meet the tactical challenges of the migration, which included architecting, testing, and upgrading all...more
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