Factory Direct floor came to us through a recommendation and we were very pleased from the initial contact with Factory Direct floor From measurement to budgeting, their attention to detail and ability to meet our timelines for installation made it easy to deal with Factory Direct floor. The flooring installation was completed ahead of schedule with no surprises. We will be calling Factory Direct floor again without hesitation.
We were replacing the carpet in two bedrooms in our condo, 10 years old. We had two recommendations to use Factory Direct Floor. This company worked with us all the way through the procedure and I can't say enough good things about this company, their work and assistance in completing this project 100% to our satisfaction.
After far too many shopping trips, we happened upon Factory Direct Floor. It was almost closing time, but they were very patient and knowledgeable about their products. We made an agreement to purchase our enginnered flooring and picked it up today. Again, after hours, but they accommodated us. I would highly recommend this store and their sales staff. They carry high quality products only, and I wouldn't hesitate to use them again.
Factory Direct Floor installed my flooring in a very satisfactory and efficient fashion. The condo was sold soon after, but before the new owner took possession it became apparent that there was a manufacturing defect in the new flooring and it would have to be replaced under warranty. Factory Direct Floor ladly complied and the new owner got a brand new floor.
After several visits to Factory Direct Floor, I decided to have them install cork flooring in 3 rooms at the condo I was moving into. This was due to Factory Direct Floor always being very patient, friendly and helpful. Factory Direct Floor and their staff completed the job professionally, were most punctual and adhered to the limiting time frame I had to work with. What I also appreciated was the breakdown of costs that Factory Direct Floor gave me, so that there were no hidden surprises. All in all, Factory Direct Floor is an excellent company that I would recommend highly.
I wanted to use a company in our area and checked the web and found Factory Direct Floor. They were very helpful. With this friendly efficient environment I decided right off the bat that I would not shop around if the cost was within our budget. I got the samples I wanted to take home. They did the installation a week and a half later and did an excellent job. The Administration staff, They was also great. I recommend this company highly.
I had Factory Direct Floor and install flooring in my living and dining room. They provided a competitive quote and completed the job in a timely fashion. Great customer service and have great courteous installers. Got it done first time right with no hassles.
I recently had my floors replaced throughout my entire home. I used Factory Direct Floor to replace the hardwood throughout and the carpet on the stairs. They were fast, skilled, and entirely customer-oriented. The work was first rate the my home is transformed. I am thrilled, and I will recommend them to everyone I know.
nice again(2 time) they have done a great job upstairs at my house. Their crew did a high quality job. I had 3 rooms installed , and several other little repairs(transitions)that had to be custom made. The installers showed up on time, did a great job, and were done in a timely manner(same day). I will definitely use them again for future projects and would recommend them to anyone.
Factory Direct Floor came out for an estimate, gave me a quote "was very competitive" and I had my 1st floor (about 2000 sf installed new wood, sand, refinish with dustless machine )I have used another company in the past but Factory Direct Floor was way more superior. Thanks for the hard work and to finish on time.